1. Agreement to Terms

By accessing and using this classified advertising platform ("the Platform"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use the Platform.

2. Platform Description

This Platform is a classified advertising service that allows users to post and browse listings for goods and services. We act solely as an intermediary platform and do not participate in transactions between users.

3. User Responsibilities

• You are responsible for all content you post on the Platform
• You must provide accurate and truthful information in your listings
• You must not post illegal, harmful, or inappropriate content
• You are responsible for your own safety when meeting other users
• You must comply with all applicable laws and regulations

4. Prohibited Content

The following content is strictly prohibited:

• Illegal goods or services
• Adult content or sexual services
• Weapons, drugs, or hazardous materials
• Spam or misleading advertisements
• Copyrighted material without permission
• Discriminatory or hateful content

5. Disclaimer of Liability

IMPORTANT: This Platform is provided "as is" without warranties of any kind. We are not responsible for:

• The accuracy or quality of listings
• Transactions between users
• Loss, damage, or fraud resulting from user interactions
• Technical issues or service interruptions
• User safety during meetings or transactions

6. Safety Guidelines

We strongly recommend that you:

• Meet in public, well-lit places
• Bring a friend or inform someone of your plans
• Verify the identity of the other party
• Trust your instincts and avoid suspicious situations
• Use secure payment methods
• Report suspicious or inappropriate behavior

7. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in harmful behavior. This includes but is not limited to posting prohibited content, fraudulent activities, or harassment of other users.

8. Moderation

We may review and moderate content posted on the Platform. We reserve the right to remove content that violates these Terms or is reported by other users. However, we do not guarantee that all content will be reviewed.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

10. Contact Information

If you have questions about these Terms, please contact us through the Contact Us page.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in the courts of India.

1. Information We Collect

We collect the following information when you use our Platform:

• Account information (name, email, phone number)
• Profile information (address, city, state, pincode)
• Listing content (titles, descriptions, images)
• Communication data (chat messages)
• Usage data (page views, interactions)

2. How We Use Your Information

We use your information to:

• Provide and maintain the Platform
• Process your listings and facilitate communication
• Send important notifications and updates
• Improve our services and user experience
• Ensure platform security and prevent fraud

3. Information Sharing

We do not sell or rent your personal information. We may share information:

• With other users as part of your public listings
• When required by law or legal process
• To protect our rights and safety
• With service providers who help us operate the Platform

4. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of promotional communications
• Request information about data processing

6. Cookies

We use cookies and similar technologies to improve your experience on our Platform. You can control cookie settings through your browser.

7. Contact Us

If you have questions about this Privacy Policy, please contact us through the Contact Us page.

1. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will continue to have access to premium features until expiration
• Your account will automatically revert to the free plan

2. Refund Policy

We offer refunds under the following circumstances:

• Technical Issues: If you experience technical problems preventing service use
• Duplicate Payments: If you were charged multiple times for the same service
• Service Disruption: If our service is unavailable for more than 24 hours

3. Refund Process

To request a refund:

1. Contact our support team within 7 days of purchase
2. Provide transaction details and reason for refund
3. Allow 5-7 business days for refund processing
4. Refunds will be credited to the original payment method

4. Non-Refundable Items

The following are not eligible for refunds:

• Promotional credits or discounts
• Services used for more than 50% of the subscription period
• Violations of terms of service

Important Notice

TheOG Market is a classified advertising platform. We do not handle, ship, or deliver physical products. All transactions are conducted directly between buyers and sellers.

1. Marketplace Nature

Our platform serves as a marketplace where:

• Sellers list their products and services
• Buyers can browse and contact sellers
• All communication and transactions occur directly between parties
• We do not store, handle, or ship any physical items

2. Seller Responsibilities

Sellers are responsible for:

• Accurately describing their products
• Setting fair and transparent pricing
• Handling their own shipping and delivery
• Providing customer service to buyers
• Complying with local laws and regulations

3. Buyer Guidelines

Buyers should:

• Verify product details before purchase
• Arrange shipping/delivery directly with sellers
• Understand that shipping costs are separate from listed prices
• Review seller ratings and reviews

4. Local Pickup

We encourage local pickup when possible:

• Meet in safe, public locations
• Inspect items before payment
• Bring a friend for high-value transactions
• Use secure payment methods

5. Dispute Resolution

For shipping-related disputes:

• Contact the seller directly first
• Document all communications
• Report issues to our support team if needed
• We may mediate but cannot enforce shipping terms